The Client

The government contracted a major hotel chain operator to provide temporary accommodation to refugees seeking asylum,

Due to this nature, the hotel chain felt they needed tighter security than normal. As we have worked with this client in the past, they reached out to us at Titan Security Europe for help.

What We Did

After a discussion with the client, we established that their main concerns were:

  • The security of the building.
  • The safety of the refugees
  • The potential for outbreaks of violence within the hotel.

As a result, we offered concierge security services to this chain, which they accepted.

  • We placed one of our concierge security guards at each hotel.
  • These guards ensured that only those registered to be housed at the hotel entered and were within.
  • The guards also patrolled the perimeter of the hotel to ensure there were no loiterers who could pose a threat.
  • The guards were ready to de-escalate any conflict as necessary. 

The Outcome

This job went very well, and the client was happy with the services provided. We hope to work with them again in the future. 

concierge security guard