Titan Security Europe is known for its adaptable and dependable services. This blog post will explore a time in which we provided last-minute emergency cover to a client we have worked with in the past.

retail security guard on duty

Retail Security

Titan Security Europe has provided retail security services to a diverse range of clients across Europe for over two decades.

The retail sector is one of the biggest targets for crime, with shoplifting on the rise each passing year.

We offer a variety of services to the retail world, including:

  • CCTV monitoring
  • Manned Guarding
  • Alarm response teams
  • Security keyholding

And more.

To talk to us about our retail security services, get in touch with us for a free security consultation.

The Client

We have worked with a major retailer across Europe for several years. To this client, we have provided our manned guarding retail services, which involve our guards on the door and throughout the stores to prevent shoplifting and to keep staff and other customers safe.

Recently, the electrically controlled door in one of their department stores broke, leading to the doors being stuck open to the public on a 24/7 basis.

The client grew extremely concerned for the security of their store overnight, when staff were not present in the store to keep it safe, and when at the time, they had no overnight security outside of CCTV, which could do little to combat a threat as it took place.

Due to their concerns and existing working relationship with us, the client approached us to ask what we could do to help them.

What We Did

As we are well-acquainted with this client, we already had set guards that the store staff knew and trusted that we could offer to them on a 24/7 basis.

We kept our usual shifts on the store throughout the day, to ensure that there was constant guarding especially with the doors to the store being broken, making access easier for potential thieves and other criminals.

Alongside our usual shifts, however, we also placed a number of guards on the store overnight, directly at the door and at each department throughout the store. This ensured that no one would attempt to enter through the broken and open doors while the night passed.

retail security guard

The Outcome

Due to the presence of our security guards on the site at all times, the store found that there were no attempted break-ins or thefts during the two week period until they were able to get their doors fixed.

We already had a good working relationship with this client, and this incident only strengthened it. We have since acquired jobs securing several of their other stores across the globe.

Get in touch with Titan Security Europe today to talk about our retail security services. Your first consultation with us is free.